Privacy Policy

Effective Date: January 15, 2025

Our Privacy Commitment

At Novrelis, we understand that your privacy matters. This document outlines how we handle your personal information when you interact with our free social gaming platform "Rescue Hero in the Canadian Rockies". We are committed to transparency and protecting your digital privacy rights.

What Information We Gather

When you use our platform, we may collect several types of information:

• className="text-gray-300">Account Details: Your chosen username, email address, and age confirmation when you register or contact our support team.
• Gaming Activity: Your game progress, achievements, scores, and gameplay preferences to enhance your experience.
• Technical Data: Your device type, browser information, IP address, and connection details for security and optimization purposes.
• Communication Records: Messages you send to our support team and feedback you provide about our platform.

How We Use Your Information

Your information helps us provide and improve our services in the following ways:

• Delivering a personalized and engaging gaming experience
• Maintaining platform security and preventing unauthorized access
• Responding to your questions and providing technical support
• Analyzing platform usage to identify areas for improvement
• Ensuring compliance with age verification requirements
• Communicating important updates about our platform

Information Sharing Practices

We maintain strict control over your personal information and only share it in limited circumstances:

• With trusted service providers who help us operate our platform under strict confidentiality agreements
• When required by Canadian law or legal proceedings
• To protect the safety and security of our users and platform
• With your explicit consent for specific purposes

Data Protection Measures

We implement comprehensive security measures including encryption, secure servers, and regular security audits to protect your information. While we strive for maximum security, we acknowledge that no online system can guarantee complete protection against all potential threats.

Your Privacy Rights

As a user of our platform, you have several important rights regarding your personal information:

• Request access to the personal information we hold about you
• Ask us to correct any inaccurate or incomplete information
• Request deletion of your personal information
• Limit how we process your information
• Receive a copy of your information in a portable format
• Withdraw consent for certain types of processing

Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. Game progress and account information are typically retained while your account remains active. Communication records are kept for customer service purposes for a reasonable period.

Contact Information

For any privacy-related questions or concerns, please reach out to us: